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User Management Platform

Having a well-organized, structured user management system is essential for any business. It helps keep track of current relations with your clients and ensures prompt communication and reaction to requests or issues. Also, it provides timely updates on any behavioral changes among your clientele.
In this case study, we will tell how Savarian.tech helped a client improve the quality of a user management platform and provide a better representation of key metrics and data.

Client: NDA, US-based enterprise

Technologies: Java, React, MsSQL

Tools: Python, PyTest, Playwright, TeamCity, Kibana, Jira, XRay, Postman

Key goals and challenges

Our main task was to test the user management platform and ensure it was bug-free and convenient. Moreover, the platform had to possess all the necessary filters and functions to ensure the due processing of any customer-related data.
To do that, we had to test every aspect of the platform and see if its security system and functionality were flawless. Also, we had to check if the platform was well-groomed visually and simple enough to use.

Solution we offered

We provided manual and automation testing teams along with the Project Manager. The latter helped to complete every step of the project promptly and efficiently. Our optimized recruitment process helped to find the most experienced candidates in the shortest terms.
We ensured that the UI and UX elements of the platform were easy to understand and the users could instantly get the required data. Overall, we ran various tests, including:

  • Performance testing
  • User acceptance testing
  • Usability
  • Functional testing
  • Functional and non-functional quality checks

To keep the client posted on every update, we arranged regular feedback sessions and provided detailed reports on every test we ran. The client got the results and a list of recommendations for the development teams to implement. Moreover, communication with the client’s core team helped us learn the product better and define which aspects needed more attention.

Project Results in a Nutshell

Savarian.tech helped the client successfully release the platform and increase its usability and intuitiveness. We also improved the system’s functionality and cooperated with the development teams to ensure the top-notch implementation of all the required features and systems.
Our team enhanced the security system and helped to eliminate the bugs detected there. It increased the level of trust in the client’s brand and contributed to its positive image among potential users.
Finally, we provided a list of recommendations and relevant quality checks to maintain a high level of performance and usability. Our testing teams have resolved more than 200 tasks and run 3526 quality checks throughout the project.

Software Testing Made Easy with Savarian.tech

All in all, our team helped the client improve the product’s quality and safety. Thus, it became more trustworthy in the users’ eyes. The user management platform is now more convenient. Its visual aspects are more intuitive and appeal to both experienced and amateur users.
If you want to hire a testing team to enhance your product, feel free to contact us, and we will gladly arrange a consultation at your convenience.

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